At npxvip, your privacy is not an afterthought — it's built into how we operate. This Privacy Policy explains exactly what personal data we collect from Filipino players, why we collect it, how we use and protect it, and what rights you have under the Philippine Data Privacy Act of 2012 (Republic Act No. 10173).
Your Data, Your Rights
A plain-language overview of our core privacy commitments to every registered player in the Philippines.
All data transmitted between your device and the npxvip platform is protected using industry-standard TLS 1.3 encryption. Sensitive data at rest — including payment details and identity documents — is stored using AES-256 encryption. Your information is never transmitted in plain text.
npxvip does not sell, rent, or trade your personal information to third-party marketers or data brokers. Your data is used solely to operate your account, process transactions, comply with legal obligations, and improve your experience on the platform. Full stop.
npxvip operates in full compliance with the Philippine Data Privacy Act of 2012 (RA 10173) and the implementing rules enforced by the National Privacy Commission (NPC). We have appointed a Data Protection Officer (DPO) and maintain a data processing register as required by law.
You have the right to access, correct, and request deletion of your personal data at any time. Submit a data subject request through your account dashboard or by contacting our Data Protection Officer. We process all verified requests within 15 business days in accordance with NPC guidelines.
npxvip uses cookies and similar tracking technologies only for essential platform functionality, session management, fraud prevention, and aggregate analytics. We do not use third-party advertising cookies. You can manage your cookie preferences at any time through your browser settings.
npxvip retains your personal data only for as long as necessary to fulfill the purposes for which it was collected, or as required by applicable law. Account data is retained for a maximum of five (5) years following account closure, after which it is securely deleted or anonymized.
npxvip ("npxvip," "we," "us," or "our") operates the online gaming platform accessible at npxvip.app, offering casino games, sports betting, live dealer games, and related entertainment services to registered players in the Philippines. npxvip acts as the Personal Information Controller (as defined under the Philippine Data Privacy Act of 2012, Republic Act No. 10173) with respect to the personal data of its registered users and website visitors.
This Privacy Policy applies to all personal data collected through the npxvip website, mobile platform, customer support channels, and any other touchpoint through which you interact with npxvip. It should be read together with our Terms & Conditions and Responsible Gaming Policy.
Data Protection Officer: npxvip has appointed a Data Protection Officer (DPO) in accordance with Section 21 of RA 10173. You may contact our DPO directly at privacy@npxvip.app for any privacy-related concerns, data subject requests, or complaints.
npxvip collects personal data that is necessary, adequate, and not excessive in relation to the purposes for which it is collected, consistent with the principle of proportionality under RA 10173. The categories of personal data we collect include:
When you create an npxvip account, we collect your full legal name, date of birth, residential address (including city — e.g., Manila, Cebu, Davao, Quezon City, or Makati), email address, and mobile number. This information is required to create and maintain your account and to verify your identity and age eligibility (21+).
To comply with PAGCOR regulations and Philippine anti-money laundering (AML) laws, we may collect copies of government-issued identification documents such as your Philippine passport, driver's license, SSS card, UMID, or PhilSys National ID, as well as proof of address and proof of payment method ownership.
We collect records of all deposits, withdrawals, wagers, and bonus transactions made through your npxvip account. We also collect payment method identifiers (e.g., GCash mobile number, PayMaya account reference, BPI/BDO/Metrobank account details) to the extent necessary to process transactions. We do not store full bank account numbers or card numbers on our servers.
We automatically collect certain technical data when you access the npxvip platform, including your IP address, device type and operating system, browser type and version, session timestamps, pages visited, game activity logs, and referring URLs. This data is used for security monitoring, fraud prevention, and platform optimization.
When you contact npxvip customer support via live chat or email, we retain records of those communications, including the content of messages, timestamps, and any attachments you provide. This data is used to resolve your inquiry and to improve our support services.
| Data Category | Examples | Purpose |
|---|---|---|
| Identity | Name, DOB, address, email, mobile | Account creation, age verification, KYC |
| KYC Documents | Passport, driver's license, UMID | Regulatory compliance, AML |
| Financial | GCash ref, BDO account, transaction history | Payment processing, fraud prevention |
| Technical | IP address, device ID, session logs | Security, fraud detection, analytics |
| Communications | Support chat logs, email records | Customer service, dispute resolution |
npxvip uses the personal data we collect for the following specific purposes:
No Automated Decision-Making: npxvip does not make decisions that produce significant legal effects on you solely through automated processing without human review. Account suspension decisions, for example, are reviewed by our compliance team before being finalized.
Under the Philippine Data Privacy Act of 2012, npxvip processes your personal data on the following legal bases:
npxvip does not sell, rent, or trade your personal data to third parties for their own marketing purposes. We share your personal data only in the following limited circumstances:
We share personal data with carefully selected third-party service providers who assist us in operating the npxvip platform, including payment processors (e.g., GCash, PayMaya, and banking partners), identity verification providers, cloud hosting providers, and customer support software vendors. All service providers are contractually bound to process your data only on our instructions and in accordance with applicable data protection laws.
We may disclose personal data to PAGCOR, the AMLC, the National Privacy Commission (NPC), the Bureau of Internal Revenue (BIR), or other competent Philippine government authorities where required by law, court order, or regulatory directive. We will notify you of such disclosures where legally permitted to do so.
Certain games on the npxvip platform are provided by third-party game studios. These providers may receive limited technical data (such as a pseudonymous player identifier and game session data) necessary to operate the game. They do not receive your full identity or financial data.
In the event of a merger, acquisition, or sale of all or substantially all of npxvip's assets, your personal data may be transferred to the acquiring entity, subject to the same privacy protections described in this Policy. We will notify you of any such transfer via email or a prominent notice on the platform.
No Cross-Border Transfers Without Safeguards: Where personal data is transferred outside the Philippines (e.g., to cloud servers located in other jurisdictions), npxvip ensures that appropriate safeguards are in place, including contractual clauses approved by the NPC, to protect your data to the same standard required under RA 10173.
npxvip uses cookies and similar technologies (such as local storage and session tokens) on its platform. Cookies are small text files stored on your device that help us recognize you, maintain your session, and improve your experience.
You can manage or disable non-essential cookies through your browser settings at any time. Please note that disabling essential cookies may prevent you from accessing certain features of the npxvip platform, including logging in to your account. npxvip does not use third-party advertising or retargeting cookies.
npxvip implements a comprehensive set of technical and organizational security measures to protect your personal data against unauthorized access, disclosure, alteration, or destruction. Our security measures include:
Your Role in Security: While npxvip takes extensive measures to protect your data, you also play an important role. Use a strong, unique password for your npxvip account, enable 2FA, and never share your login credentials with anyone. If you suspect unauthorized access to your account, contact us immediately at support@npxvip.app.
npxvip retains your personal data only for as long as necessary to fulfill the purposes for which it was collected, or as required by applicable law. Our standard retention periods are as follows:
| Data Type | Retention Period | Basis |
|---|---|---|
| Account & Identity Data | 5 years after account closure | PAGCOR / AML regulatory requirement |
| KYC Documents | 5 years after account closure | RA 9160 (AML Act) requirement |
| Transaction Records | 5 years after transaction date | BIR / AML regulatory requirement |
| Support Communications | 2 years after resolution | Legitimate interest (dispute resolution) |
| Technical / Log Data | 12 months | Security monitoring, fraud prevention |
| Marketing Consent Records | Until consent withdrawn + 1 year | RA 10173 accountability requirement |
Upon expiry of the applicable retention period, personal data is securely deleted or irreversibly anonymized. Where data is anonymized, it may be retained indefinitely for aggregate statistical purposes without constituting personal data under RA 10173.
As a data subject under the Philippine Data Privacy Act of 2012 (RA 10173), you have the following rights with respect to your personal data held by npxvip:
To exercise any of these rights, please submit a written request to our Data Protection Officer at privacy@npxvip.app. We will respond to all verified requests within fifteen (15) business days in accordance with NPC guidelines. We may request proof of identity before processing your request to protect against unauthorized access to your data.
The npxvip platform is strictly intended for adults aged 21 years and above, in accordance with PAGCOR regulations applicable in the Philippines. npxvip does not knowingly collect personal data from individuals under the age of 21.
If we become aware that we have inadvertently collected personal data from a person under 21 years of age, we will immediately close the associated account, forfeit any balances in accordance with our Terms & Conditions, and securely delete all personal data associated with that account. If you believe a minor has registered on the npxvip platform, please contact us immediately at support@npxvip.app.
21+ Strictly Enforced: npxvip employs age verification checks during registration and KYC processes. Parents and guardians are encouraged to use parental control software to prevent minors from accessing online gambling platforms.
npxvip's primary data processing infrastructure is located within the Philippines. However, certain service providers and game platform components may involve the processing of personal data in other jurisdictions, including but not limited to Singapore, Japan, and the European Union.
Where personal data is transferred outside the Philippines, npxvip ensures that such transfers are subject to appropriate safeguards, including:
You may request information about the specific safeguards in place for any cross-border transfer of your personal data by contacting our DPO at privacy@npxvip.app.
npxvip reserves the right to update or amend this Privacy Policy at any time to reflect changes in our data processing practices, applicable law, or regulatory requirements. The effective date of the current version is displayed at the top of this page.
Where changes are material — meaning they significantly affect your rights or how we process your personal data — npxvip will provide advance notice via email to your registered address and/or a prominent notice on the platform at least fourteen (14) days before the changes take effect. For non-material changes, the updated Policy will be posted on this page with an updated effective date.
Your continued use of the npxvip platform following the effective date of any updated Privacy Policy constitutes your acknowledgment of the changes. We encourage you to review this page periodically to stay informed of how npxvip protects your personal data.
If you have any questions, concerns, or requests relating to this Privacy Policy or the processing of your personal data by npxvip, please contact us through any of the following channels:
If you are not satisfied with our response to your privacy concern, you have the right to lodge a complaint with the National Privacy Commission (NPC) of the Philippines through their official channels. npxvip fully cooperates with all NPC investigations and regulatory inquiries.
National Privacy Commission (NPC): The NPC is the independent government body responsible for administering and implementing the Data Privacy Act of 2012 in the Philippines. Filipino data subjects may file complaints with the NPC where they believe their data privacy rights have been violated.
Now that you know how npxvip safeguards your personal data, you can play with confidence. Over 1,200 games, GCash deposits from ₱100, and 24/7 Filipino support — all backed by full DPA 2012 compliance. 21+ only. Play responsibly.